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Deleting tech debt requires associations to grasp priorities

Putting off much-needed computer systems upgrades can lead to greater costs later, but groups can spread out updates over time

Tech Debt

March 13, 2020
By Walt Williams

Sure, the bill for upgrading your association’s aging computer systems may be high, but consultants warn that the cost of doing nothing could ultimately be much higher.

“Technical debt” is a term from software development referring to the accumulated cost of putting off labor-intensive but much-needed work with a series of short-term fixes, ultimately leading to more work down the road. Applied to associations, such debt could ultimately take the form of time-consuming workarounds for common tasks performed by staff, holding onto bad data that results in poor decision-making, and cybersecurity risks from using outdated versions of software.